LUCERNE GRAND · INDEPENDENT AGENT ENQUIRIES

Privacy notice.

Updated 10 September 2026

Who receives your enquiry

Lim Hock Chye Raymond (Raymond Lim), CEA Registration No. R057257A, a sales representative with PropNex Realty Pte Ltd (Agency Licence No. L3008022J), receives enquiries through this independent property sales website. View the PropNex agent profile. Contact raymond_lim@propnex.com or +65 9386 8486 with privacy questions.

What is collected and why

Your name, mobile number, optional email, residence preference, consent record and submission time are used to respond to your Lucerne Grand enquiry and discuss a possible viewing. They do not confirm an appointment automatically or subscribe you to unrelated marketing.

Storage and access

Enquiries are stored in this website’s dedicated database on the Sites hosting infrastructure. The agent inbox requires sign-in and server-side authorisation for Raymond or the website owner. Visitors cannot browse other visitors’ enquiries. Authorised project administrators may also sync enquiry records to a private Google Sheet for consolidated follow-up; access is restricted to authorised personnel. Hosting service providers process data to provide and protect the service; processing may occur outside Singapore.

Spam protection

The service checks submission timing, a hidden spam field and request frequency. Where available, an hourly hash of the network address is used for rate limiting; the raw address is not stored in the enquiry database. Expired rate-limit records are removed during subsequent requests.

Your choices and retention

Email is optional. You can contact the sales representative directly instead of using the form. You can withdraw contact consent, request access or correction, or ask for deletion using the contact details above. Withdrawing consent may affect follow-up. Enquiries should be retained only while needed for the enquiry or applicable legal and business obligations; contact the sales representative to request removal when no longer needed.

WhatsApp, cookies and notifications

WhatsApp and map links are optional external services with their own privacy policies. A WhatsApp link opens a draft; this website does not send it for you. Public enquiries do not require an account. Protected agent sign-in uses the hosting provider’s authentication cookies. Background music attempts to play on each visit when your browser permits it. Use the speaker control to stop or start playback; your choice applies to the current visit. The audio is served by this website, without a YouTube player. Optional analytics and advertising cookies are off until you choose. Analytics only lets Google Analytics measure visits, page sections, floor-plan interest, contact-button clicks and form progress. Accept all also allows Google Ads to measure advertising and build audiences for relevant follow-up ads. We exclude submitted enquiries from the remarketing audiences we configure. Analytics events do not include your name, phone number, email or form text; an opaque enquiry reference is used only to prevent duplicate Google Ads conversions. Google may process technical data outside Singapore. You can change or withdraw your choice using Cookie settings; optional cookie choices are remembered on this website for up to 180 days. The enquiry form works if you reject optional tracking. Learn how Google uses information at https://policies.google.com/technologies/partner-sites. Automatic email and SMS enquiry notifications are not configured.

Consent

The unchecked consent box authorises the sales representative named above to contact you by phone, WhatsApp or email about your specific Lucerne Grand enquiry. The consent version and timestamp are stored with the request.